Jobs & Internships Title:
Director of Operations

Post Date
1/20/2026

Expiration Date
4/20/2026

Details:
The Director of Operations provides comprehensive leadership for UFPA’s event and venue operations, ensuring that all venue events are executed safely, efficiently, and at the highest level of quality. This role oversees advance planning, on-site execution, and post-event evaluation while serving as a key decision-maker during live events.

The Director of Operations also leads venue and infrastructure management across UFPA facilities, working closely with campus partners and external vendors to maintain safe, functional, and welcoming spaces. In addition, this role oversees safety, security, and emergency preparedness planning, ensuring compliance with university, local, state, and federal requirements.

As a people-centered leader, the Director of Operations manages a large and diverse workforce, including full-time staff, part-time employees, and volunteers, fostering a culture of accountability, collaboration, and continuous improvement. The position also represents UFPA within the university and the broader performing arts field through professional engagement and partnerships.

Key Duties Include:

The Director of Operations provides strategic leadership and operational oversight for UF Performing Arts venues and events, ensuring exceptional experiences for artists, patrons, and the community.

Event & Production Operations
Lead planning and execution for all events in UFPA venues, including assessment, cost estimation, stage production services, artist relations, and hospitality. Serve as Manager on Duty during events to ensure safe, efficient, and high-quality delivery.
Venue & Infrastructure Management
Oversee scheduling, contracting, and maintenance for UFPA venues, including the Phillips Center, University Auditorium, and Baughman Center. Direct capital improvement projects and ensure readiness of venue systems such as stage production systems, HVAC, security, and accessibility resources.
Safety, Security & Compliance
Develop and implement policies for venue use, event operations, and public safety. Coordinate emergency preparedness and security services with UF Police and external vendors to maintain compliance with university and regulatory standards.
Personnel Leadership & Workforce Management
Manage hiring, training, scheduling, and professional development for a diverse team of staff and volunteers. Ensure clear communication and alignment across front-of-house, technical production, artist services, and security personnel.
Institutional & Community Engagement
Represent UFPA within the university and broader community through outreach, guest lecturing, and professional involvement with industry organizations. Promote best practices and contribute to UFPA’s visibility and mission.

This position requires flexibility due to the nature of performing arts and event operations. While a standard business schedule is maintained, when possible, regular evening, weekend, and variable-hour work is required to support performances and special events.

Qualifications:
Master’s degree in appropriate area of specialization and four years of appropriate experience or a bachelor’s degree in appropriate areas of specialization and six years of experience

Preferred:
Master’s Degree in Theatre Production and/or Design, Arts Management, or Arts Administration
6+ Years progressive leadership experience in Performing Arts, Venue or Event Operations, Stage Production, or similar related field.
Demonstrated experience managing complex event operations and multi-venue facilities
Experience leading and managing large, highly skilled and dedicated teams, including staff, hourly employees, and volunteers
Strong knowledge of event safety, security, and emergency preparedness practices
Experience in contract negotiation and fulfillment
Excellent communication, organizational, and problem-solving skills with large teams
Ability to collaborate effectively with campus partners, artists, vendors, and community stakeholders
Commitment to collegial and collaborative teamwork
Demonstrated commitment to career growth and development for personnel as well as commitment to community service
Credentials: CPR/First Aid/AED, Trained Crowd Manager (TCM), Certified Venue Professional (CVP/CVE), Certified Meeting Professional (CMP) or other relevant certification

Comments:
$95,000-$110,000 commensurate with education and experience

The University of Florida offers a comprehensive Total rewards package, including health insurance, retirement plans, paid leave, tuition assistance, and professional development opportunities.

Employer:
University of Florida Performing Arts
Contact:
See website link.

Website:
https://explore.jobs.ufl.edu/en-us/job/538319/director-of-operations